Service: I worked with Robin/Demi for printing my labels for my reed diffusers and he always had fast responses and provided a reasonable price for my order. He was accommodating and ensured my concerns were addressed. Product: The labels mostly came out nicely and are slightly thick, not flimsy at all. Some of the labels weren't printed up to quality likely due to mispositioning during printing but I was given extra labels in advance which ensured that the amount I originally ordered would be printed properly. Overall, I am happy with the labels and thank you to Robin for the excellent customer service.